A note to our valued customers,
We're improving your delivery experience! We have listened to your feedback, and understand that as a disability provider we have an opportunity to go that step further on deliveries to better support your needs.
So as of next week we're re-launching a new and improved delivery experience. This means better service and communication for all of our valued customers. Some improvements:
- We’ll collect your old box when we drop off the new one
- You’ll get better communication and updates (2 hour delivery window) about when meals are delivered
- We will better support your needs in where boxes will be left, or specialised hand-over service
To make sure that we can deliver these great new features, there will be a change to order cut-off and delivery day.
Order cut off for online, phone, email and text is now 5PM on WEDNESDAY
All Hit 100 customers will receive their delivery on a MONDAY (your choice, overnight or daytime)
These changes are happening now and will be in place for your next order.
Got questions or want to discuss your delivery? Send us an email on firstname.lastname@example.org or call us on 1300 448 100 (press 2).
Hit 100 team